Craftrina expects its site users to conduct themselves in a manner consistent with the highest professional and ethical standards. Craftrina’s policies set forth expected standards and the procedures necessary to comply with those standards. Craftrina’s Code of Conduct, which emphasizes a number of different policies, is set forth below. 

We ask that you thoroughly read our policies to ensure you are not violating any of our rules. If you should have any questions or need further information or assistance regarding any of our policies, please contact us using the contact form at the end of this page.

BUYER POLICIES

Anti-Discrimination Policy

Craftrina wants all users to feel safe while using our marketplace and  maintaining a safe user environment for all users is our top priority. This policy explains the kind of behavior we prohibit on Craftrina to make sure we all have a positive experience.

 

This policy is a part of our Terms of Use. By using Craftrina, you’re agreeing to this policy and our Terms of Use.

 

On Craftrina, you cannot discriminate based upon:

 

Race

Color

Ethnicity

National origin

Religion

Gender

Gender identity

Sexual orientation

Disability

Any other characteristic protected under applicable law

It is your responsibility as a seller or buyer to know your local laws and any other legal regulations on discrimination that might apply to you.

 

Whether you’re listing items or using community spaces on Craftrina, discrimination is not allowed. Examples of prohibited behavior on Craftrina include, but are not limited to:

 

Refusal of service based on membership in one or more protected group

Derogatory or demeaning remarks against protected groups listed above

Racial slurs

Posts that support or glorify current or historical hate groups

If you think discrimination has occurred on Craftrina, please report it by e-mailing support@Craftrina.com and we will investigate the matter.

Last updated on Jun 8, 2017

Sanctions Policy

Craftrina provides a direct connection between buyers and sellers around the world. When you use Craftrina’s services (we’ll refer to Craftrina.com, CraftrinaStudio.com, Pattern by Craftrina, our mobile apps, and other services as our “Services”), you are responsible for complying with this policy, regardless of your location.

 

This policy is a part of our Terms of Use. By using any of our Services, you agree to this policy and our Terms of Use.

 

As a global company based in the US with operations in other countries, Craftrina must comply with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury. This means that Craftrina or anyone using our Services cannot take part in transactions that involve designated people, places, or items that originate from those places, as determined by agencies like OFAC.

 

This policy applies to anyone that uses our Services, regardless of their location. It is up to you to familiarize yourself with these restrictions.

 

For example, these restrictions generally prohibit, but are not limited to, transactions involving:

 

Certain geographic areas, such as Crimea, Cuba, Iran, North Korea, and Syria, or any individual or entity operating or residing in those places;

Individuals or entities identified on sanctions lists such as OFAC’s Specially Designated Nationals (“SDN”) List or Foreign Sanctions Evaders (“FSE”) List;

Nationals of Cuba, regardless of location, unless citizenship or permanent residency outside of Cuba has been established; and

Items originating from areas including Cuba, North Korea, Iran, or Crimea, with the exception of informational materials such as publications, films, posters, phonograph records, photographs, tapes, compact disks, and certain artworks.

In order to protect our community and marketplace, Craftrina takes steps to ensure compliance with sanctions programs. For example, Craftrina prohibits members from using their accounts while in certain geographic locations. If we have reason to believe you are operating your account from a sanctioned location, such as any of the places listed above, or are otherwise in violation of any economic sanction or trade restriction, we may suspend or terminate your use of our Services. Members are generally not permitted to list, buy, or sell items that originate from sanctioned areas. This includes items that pre-date sanctions, since we have no way to verify when they were actually removed from the restricted location. Craftrina reserves the right to request that sellers provide additional information, disclose an item’s country of origin in a listing, or take other steps to meet compliance obligations. We may disable listings or cancel transactions that present a risk of violating this policy.

 

In addition to complying with OFAC and applicable local laws, Craftrina members should be aware that other countries may have their own trade restrictions and that certain items may not be allowed for export or import under international laws. You should consult the laws of any jurisdiction when a transaction involves international parties.

 

Finally, Craftrina members should be aware that third-party payment processors, such as PayPal, may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programs. Craftrina has no authority or control over the independent decision-making of these providers.

 

The economic sanctions and trade restrictions that apply to your use of the Services are subject to change, so members should check sanctions resources regularly. Below are some examples for educational purposes only. For legal advice, please consult a qualified professional.

 

Resources: US Department of the Treasury; US Department of Commerce; US Department of State; European Commission

 

Last updated on Jun 8, 2017

Resources:

https://www.treasury.gov/resource-center/sanctions/Pages/default.aspx

https://www.state.gov/e/eb/tfs/spi/index.htm

http://ec.europa.eu/dgs/fpi/what-we-do/sanctions_en.htm

 

Craftrina has community areas to allow users to share their knowledge, have discussions, and build relationships. Community areas include the Forums, Groups, and the Seller Manual.

 

This policy is a part of our Terms of Use. By using any of Craftrina’s community spaces, you’re agreeing to this policy and our Terms of Use.

 

  1. Using Community Spaces
  2. Forums
  3. Teams

 

  1. Using Community Spaces

A community area is a public feature of Craftrina where members can interact with one another. Members who use any of the community spaces must be over 18 years old. In addition, to make sure that Craftrina continues to be a place that’s safe and respectful, you agree to comply with the following policies in all community spaces:

 

Respect other members’ privacy. Never share private or personally identifying information in public areas of the site, and don’t spam.

Be honest and transparent about who you are. Don’t use a fake identity.

Be respectful towards other members. Don’t use community spaces to publicly disparage a specific member, shop, or item.

Don’t use community tools or spaces to interfere with another member’s business.

Don’t use community spaces to discuss coordinating pricing with other sellers.

Don’t use community spaces to harass other members. Similarly, don’t post content in community spaces that may promote, support, or glorify hatred.

Don’t publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity.

Don’t engage in illegal activity or activity that infringes someone’s intellectual property, or encourage others to engage in that type of activity.

Craftrina reserves the right to take action against any account or content that violates this policy.

 

Continue reading below some additional policies that apply to you while using specific community spaces.

 

  1. Forums

Forums are a public space on Craftrina where you can gather with members of our community to discuss anything you would like to talk about.

 

By using Craftrina’s Forums feature, you acknowledge that:

 

Your posts in the Forums are permanent (unless they are deleted by Craftrina for violation of our policies).

Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism.

Moderators may take certain actions to keep the Forums organized and helpful for everyone. Such actions are not up for public discussion.

Craftrina reserves the right to remove any inappropriate content in the Forums at any time.

You may lose your Craftrina Forums and Seller Handbook posting privileges if you violate any community policies.

  1. Teams

You can connect with other Craftrina members who share similar interests through Teams.

 

By using Craftrina’s Teams feature, you acknowledge that:

 

Craftrina is not responsible for or involved in a team’s membership policies, dues, finances, or any other actions.

Teams that do not comply with Craftrina’s policies may be removed, and Craftrina reserves the right to remove a team for any reason.

Craftrina will not mediate disputes between teams and outside parties, or disputes between teams or team members.

Craftrina will not monitor third-party forums or other independent team sites.

Any use of the term “Craftrina,” other Craftrina Trademarks, or similar marks must comply with Craftrina’s Trademark Policy.

A team may not use mature, profane, or racist language or images in the team’s name, banner, or logo.

A team may not be used for the sole purpose of redirecting traffic to another web location. Craftrina reserves the right to remove links on any profile page or team page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside services, websites, or other products is not allowed..

Team forums are subject to this Community Policy and may not be used to demonstrate or discuss disputes with other members or with Craftrina.

A team may have a charter detailing membership requirements and expectations for the team. Team leadership is responsible for enforcing the team’s charter. A team’s charter must abide by all of Craftrina’s policies, including our Terms of Use and Intellectual Property Policy..

 

Last updated on June 4, 2018

SELLER POLICIES

Anti-Discrimination Policy

Craftrina wants all users to feel safe while using our marketplace and  maintaining a safe user environment for all users is our top priority. This policy explains the kind of behavior we prohibit on Craftrina to make sure we all have a positive experience.

 

This policy is a part of our Terms of Use. By using Craftrina, you’re agreeing to this policy and our Terms of Use.

 

On Craftrina, you cannot discriminate based upon:

 

Race

Color

Ethnicity

National origin

Religion

Gender

Gender identity

Sexual orientation

Disability

Any other characteristic protected under applicable law

It is your responsibility as a seller or buyer to know your local laws and any other legal regulations on discrimination that might apply to you.

 

Whether you’re listing items or using community spaces on Craftrina, discrimination is not allowed. Examples of prohibited behavior on Craftrina include, but are not limited to:

 

Refusal of service based on membership in one or more protected group

Derogatory or demeaning remarks against protected groups listed above

Racial slurs

Posts that support or glorify current or historical hate groups

If you think discrimination has occurred on Craftrina, please report it by e-mailing support@Craftrina.com and we will investigate the matter.

Last updated on Jun 8, 2017

Sanctions Policy

Craftrina provides a direct connection between buyers and sellers around the world. When you use Craftrina’s services (we’ll refer to Craftrina.com, CraftrinaStudio.com, Pattern by Craftrina, our mobile apps, and other services as our “Services”), you are responsible for complying with this policy, regardless of your location.

 

This policy is a part of our Terms of Use. By using any of our Services, you agree to this policy and our Terms of Use.

 

As a global company based in the US with operations in other countries, Craftrina must comply with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury. This means that Craftrina or anyone using our Services cannot take part in transactions that involve designated people, places, or items that originate from those places, as determined by agencies like OFAC.

 

This policy applies to anyone that uses our Services, regardless of their location. It is up to you to familiarize yourself with these restrictions.

 

For example, these restrictions generally prohibit, but are not limited to, transactions involving:

 

Certain geographic areas, such as Crimea, Cuba, Iran, North Korea, and Syria, or any individual or entity operating or residing in those places;

Individuals or entities identified on sanctions lists such as OFAC’s Specially Designated Nationals (“SDN”) List or Foreign Sanctions Evaders (“FSE”) List;

Nationals of Cuba, regardless of location, unless citizenship or permanent residency outside of Cuba has been established; and

Items originating from areas including Cuba, North Korea, Iran, or Crimea, with the exception of informational materials such as publications, films, posters, phonograph records, photographs, tapes, compact disks, and certain artworks.

In order to protect our community and marketplace, Craftrina takes steps to ensure compliance with sanctions programs. For example, Craftrina prohibits members from using their accounts while in certain geographic locations. If we have reason to believe you are operating your account from a sanctioned location, such as any of the places listed above, or are otherwise in violation of any economic sanction or trade restriction, we may suspend or terminate your use of our Services. Members are generally not permitted to list, buy, or sell items that originate from sanctioned areas. This includes items that pre-date sanctions, since we have no way to verify when they were actually removed from the restricted location. Craftrina reserves the right to request that sellers provide additional information, disclose an item’s country of origin in a listing, or take other steps to meet compliance obligations. We may disable listings or cancel transactions that present a risk of violating this policy.

 

In addition to complying with OFAC and applicable local laws, Craftrina members should be aware that other countries may have their own trade restrictions and that certain items may not be allowed for export or import under international laws. You should consult the laws of any jurisdiction when a transaction involves international parties.

 

Finally, Craftrina members should be aware that third-party payment processors, such as PayPal, may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programs. Craftrina has no authority or control over the independent decision-making of these providers.

 

The economic sanctions and trade restrictions that apply to your use of the Services are subject to change, so members should check sanctions resources regularly. Below are some examples for educational purposes only. For legal advice, please consult a qualified professional.

 

Resources: US Department of the Treasury; US Department of Commerce; US Department of State; European Commission

 

Last updated on Jun 8, 2017

Resources:

https://www.treasury.gov/resource-center/sanctions/Pages/default.aspx

https://www.state.gov/e/eb/tfs/spi/index.htm

http://ec.europa.eu/dgs/fpi/what-we-do/sanctions_en.htm

 

Craftrina has community areas to allow users to share their knowledge, have discussions, and build relationships. Community areas include the Forums, Groups, and the Seller Manual.

 

This policy is a part of our Terms of Use. By using any of Craftrina’s community spaces, you’re agreeing to this policy and our Terms of Use.

 

  1. Using Community Spaces
  2. Forums
  3. Teams

 

  1. Using Community Spaces

A community area is a public feature of Craftrina where members can interact with one another. Members who use any of the community spaces must be over 18 years old. In addition, to make sure that Craftrina continues to be a place that’s safe and respectful, you agree to comply with the following policies in all community spaces:

 

Respect other members’ privacy. Never share private or personally identifying information in public areas of the site, and don’t spam.

Be honest and transparent about who you are. Don’t use a fake identity.

Be respectful towards other members. Don’t use community spaces to publicly disparage a specific member, shop, or item.

Don’t use community tools or spaces to interfere with another member’s business.

Don’t use community spaces to discuss coordinating pricing with other sellers.

Don’t use community spaces to harass other members. Similarly, don’t post content in community spaces that may promote, support, or glorify hatred.

Don’t publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity.

Don’t engage in illegal activity or activity that infringes someone’s intellectual property, or encourage others to engage in that type of activity.

Craftrina reserves the right to take action against any account or content that violates this policy.

 

Continue reading below some additional policies that apply to you while using specific community spaces.

 

  1. Forums

Forums are a public space on Craftrina where you can gather with members of our community to discuss anything you would like to talk about.

 

By using Craftrina’s Forums feature, you acknowledge that:

 

Your posts in the Forums are permanent (unless they are deleted by Craftrina for violation of our policies).

Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism.

Moderators may take certain actions to keep the Forums organized and helpful for everyone. Such actions are not up for public discussion.

Craftrina reserves the right to remove any inappropriate content in the Forums at any time.

You may lose your Craftrina Forums and Seller Handbook posting privileges if you violate any community policies.

  1. Teams

You can connect with other Craftrina members who share similar interests through Teams.

 

By using Craftrina’s Teams feature, you acknowledge that:

 

Craftrina is not responsible for or involved in a team’s membership policies, dues, finances, or any other actions.

Teams that do not comply with Craftrina’s policies may be removed, and Craftrina reserves the right to remove a team for any reason.

Craftrina will not mediate disputes between teams and outside parties, or disputes between teams or team members.

Craftrina will not monitor third-party forums or other independent team sites.

Any use of the term “Craftrina,” other Craftrina Trademarks, or similar marks must comply with Craftrina’s Trademark Policy.

A team may not use mature, profane, or racist language or images in the team’s name, banner, or logo.

A team may not be used for the sole purpose of redirecting traffic to another web location. Craftrina reserves the right to remove links on any profile page or team page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside services, websites, or other products is not allowed..

Team forums are subject to this Community Policy and may not be used to demonstrate or discuss disputes with other members or with Craftrina.

A team may have a charter detailing membership requirements and expectations for the team. Team leadership is responsible for enforcing the team’s charter. A team’s charter must abide by all of Craftrina’s policies, including our Terms of Use and Intellectual Property Policy..

 

Last updated on June 4, 2018

As an online marketplace for artists, designers, and makers, at Craftrina we take intellectual property rights extremely seriously. We will always comply with intellectual property laws and industry practices to ensure the integrity of our artesian marketplace. Our Intellectual Property Policy explains in detail how we address allegations of infringement, how authorized parties can submit proper notices of infringement regarding content on our marketplace, and the process Craftrina sellers can expect to encounter when their listings or shops has been affected by a copyright infringement notice.

The Craftrina Intellectual Property Policy is a part of our Craftrina Terms of Use.

Read Craftrina’s Intellectual Property Policy

Reporting

If you would like to submit a notification of alleged infringement, counter a notice of copyright infringement submitted against you, or withdraw a notification of infringement that you submitted, please refer to the following information.

Reporting infringement on Craftrina

Use this form to provide a notice of claimed infringement to Craftrina.

Submit a DMCA counter notice

Use this information to counter a copyright infringement notice submitted against you.

Withdraw a notification of infringement you’ve submitted

Use this information to withdraw an infringement notice you’ve submitted to Craftrina.

Find out more

If you receive a notification of infringement property issues in general, please refer to the following information.

If you would like to learn more about intellectual, please refer to the following information.

Find answers to frequently asked questions about having material removed due to a notice of infringement.

Copyrighting and protecting your work

Craftrina’s general information regarding intellectual property rights.

Seller Handbook articles on legal topics

You can find Information on demystifying intellectual property law and other legal issues.

Craftrina’s Trademark Policy

Guidelines  for the use of Craftrina’s trademarks.

Policy

Craftrina has adopted this intellectual property policy in accordance with industry best practices, general U.S. intellectual property laws, and the Digital Millennium Copyright Act.

Notices of Intellectual Property Infringement

Craftrina strives to respond quickly when we receive proper notice of intellectual property infringement by removing or disabling access to the allegedly infringing material. When Craftrina removes or disables access in response to a notice, Craftrina makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about counter notification. Craftrina may also provide a copy of the notice to the allegedly infringing party.

Counter notification

If Craftrina receives a DMCA counter notification, the removed material may be replaced or access to it may be restored 10 business days after receipt of the counter notice, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Craftrina of this action. Craftrina sends a copy of the counter notice to the original complaining party.

Consequences of repeat infringement

Craftrina will terminate account privileges of members after the third intellectual property infringement appropriate circumstances and at Craftrina’s discretion.

Please use this form to provide notice of claimed infringement to Craftrina’s designated agent. If you are not able to use the reporting form, please see these requirements.

Last updated on June 4, 2018

THIRD PARTY POLICIES

Anti-Discrimination Policy

Craftrina wants all users to feel safe while using our marketplace and  maintaining a safe user environment for all users is our top priority. This policy explains the kind of behavior we prohibit on Craftrina to make sure we all have a positive experience.

This policy is a part of our Terms of Use. By using Craftrina, you’re agreeing to this policy and our Terms of Use.

On Craftrina, you cannot discriminate based upon:

Race

Color

Ethnicity

National origin

Religion

Gender

Gender identity

Sexual orientation

Disability

Any other characteristic protected under applicable law

It is your responsibility as a seller or buyer to know your local laws and any other legal regulations on discrimination that might apply to you.

Whether you’re listing items or using community spaces on Craftrina, discrimination is not allowed. Examples of prohibited behavior on Craftrina include, but are not limited to:

Refusal of service based on membership in one or more protected group

Derogatory or demeaning remarks against protected groups listed above

Racial slurs

Posts that support or glorify current or historical hate groups

If you think discrimination has occurred on Craftrina, please report it by e-mailing support@Craftrina.com and we will investigate the matter.

Last updated on Jun 8, 2017

Sanctions Policy

Craftrina provides a direct connection between buyers and sellers around the world. When you use Craftrina’s services (we’ll refer to Craftrina.com, CraftrinaStudio.com, Pattern by Craftrina, our mobile apps, and other services as our “Services”), you are responsible for complying with this policy, regardless of your location.

This policy is a part of our Terms of Use. By using any of our Services, you agree to this policy and our Terms of Use.

As a global company based in the US with operations in other countries, Craftrina must comply with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury. This means that Craftrina or anyone using our Services cannot take part in transactions that involve designated people, places, or items that originate from those places, as determined by agencies like OFAC.

This policy applies to anyone that uses our Services, regardless of their location. It is up to you to familiarize yourself with these restrictions.

For example, these restrictions generally prohibit, but are not limited to, transactions involving:

Certain geographic areas, such as Crimea, Cuba, Iran, North Korea, and Syria, or any individual or entity operating or residing in those places;

Individuals or entities identified on sanctions lists such as OFAC’s Specially Designated Nationals (“SDN”) List or Foreign Sanctions Evaders (“FSE”) List;

Nationals of Cuba, regardless of location, unless citizenship or permanent residency outside of Cuba has been established; and

Items originating from areas including Cuba, North Korea, Iran, or Crimea, with the exception of informational materials such as publications, films, posters, phonograph records, photographs, tapes, compact disks, and certain artworks.

In order to protect our community and marketplace, Craftrina takes steps to ensure compliance with sanctions programs. For example, Craftrina prohibits members from using their accounts while in certain geographic locations. If we have reason to believe you are operating your account from a sanctioned location, such as any of the places listed above, or are otherwise in violation of any economic sanction or trade restriction, we may suspend or terminate your use of our Services. Members are generally not permitted to list, buy, or sell items that originate from sanctioned areas. This includes items that pre-date sanctions, since we have no way to verify when they were actually removed from the restricted location. Craftrina reserves the right to request that sellers provide additional information, disclose an item’s country of origin in a listing, or take other steps to meet compliance obligations. We may disable listings or cancel transactions that present a risk of violating this policy.

In addition to complying with OFAC and applicable local laws, Craftrina members should be aware that other countries may have their own trade restrictions and that certain items may not be allowed for export or import under international laws. You should consult the laws of any jurisdiction when a transaction involves international parties.

Finally, Craftrina members should be aware that third-party payment processors, such as PayPal, may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programs. Craftrina has no authority or control over the independent decision-making of these providers.

The economic sanctions and trade restrictions that apply to your use of the Services are subject to change, so members should check sanctions resources regularly. Below are some examples for educational purposes only. For legal advice, please consult a qualified professional.

Resources: US Department of the Treasury; US Department of Commerce; US Department of State; European Commission

Last updated on Jun 8, 2017

Resources:

https://www.treasury.gov/resource-center/sanctions/Pages/default.aspx

https://www.state.gov/e/eb/tfs/spi/index.htm

http://ec.europa.eu/dgs/fpi/what-we-do/sanctions_en.htm

Craftrina has community areas to allow users to share their knowledge, have discussions, and build relationships. Community areas include the Forums, Groups, and the Seller Manual.

This policy is a part of our Terms of Use. By using any of Craftrina’s community spaces, you’re agreeing to this policy and our Terms of Use.

  1. Using Community Spaces
  2. Forums
  3. Teams
  1. Using Community Spaces

A community area is a public feature of Craftrina where members can interact with one another. Members who use any of the community spaces must be over 18 years old. In addition, to make sure that Craftrina continues to be a place that’s safe and respectful, you agree to comply with the following policies in all community spaces:

Respect other members’ privacy. Never share private or personally identifying information in public areas of the site, and don’t spam.

Be honest and transparent about who you are. Don’t use a fake identity.

Be respectful towards other members. Don’t use community spaces to publicly disparage a specific member, shop, or item.

Don’t use community tools or spaces to interfere with another member’s business.

Don’t use community spaces to discuss coordinating pricing with other sellers.

Don’t use community spaces to harass other members. Similarly, don’t post content in community spaces that may promote, support, or glorify hatred.

Don’t publish or post threats of violence against others or promote or encourage others to engage in violence or illegal activity.

Don’t engage in illegal activity or activity that infringes someone’s intellectual property, or encourage others to engage in that type of activity.

Craftrina reserves the right to take action against any account or content that violates this policy.

Continue reading below some additional policies that apply to you while using specific community spaces.

  1. Forums

Forums are a public space on Craftrina where you can gather with members of our community to discuss anything you would like to talk about.

By using Craftrina’s Forums feature, you acknowledge that:

Your posts in the Forums are permanent (unless they are deleted by Craftrina for violation of our policies).

Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism.

Moderators may take certain actions to keep the Forums organized and helpful for everyone. Such actions are not up for public discussion.

Craftrina reserves the right to remove any inappropriate content in the Forums at any time.

You may lose your Craftrina Forums and Seller Handbook posting privileges if you violate any community policies.

  1. Teams

You can connect with other Craftrina members who share similar interests through Teams.

By using Craftrina’s Teams feature, you acknowledge that:

Craftrina is not responsible for or involved in a team’s membership policies, dues, finances, or any other actions.

Teams that do not comply with Craftrina’s policies may be removed, and Craftrina reserves the right to remove a team for any reason.

Craftrina will not mediate disputes between teams and outside parties, or disputes between teams or team members.

Craftrina will not monitor third-party forums or other independent team sites.

Any use of the term “Craftrina,” other Craftrina Trademarks, or similar marks must comply with Craftrina’s Trademark Policy.

A team may not use mature, profane, or racist language or images in the team’s name, banner, or logo.

A team may not be used for the sole purpose of redirecting traffic to another web location. Craftrina reserves the right to remove links on any profile page or team page for any reason. Unsolicited promotion or advertisement from representatives or affiliates of outside services, websites, or other products is not allowed..

Team forums are subject to this Community Policy and may not be used to demonstrate or discuss disputes with other members or with Craftrina.

A team may have a charter detailing membership requirements and expectations for the team. Team leadership is responsible for enforcing the team’s charter. A team’s charter must abide by all of Craftrina’s policies, including our Terms of Use and Intellectual Property Policy..

Last updated on June 4, 2018

As an online marketplace for artists, designers, and makers, at Craftrina we take intellectual property rights extremely seriously. We will always comply with intellectual property laws and industry practices to ensure the integrity of our artesian marketplace. Our Intellectual Property Policy explains in detail how we address allegations of infringement, how authorized parties can submit proper notices of infringement regarding content on our marketplace, and the process Craftrina sellers can expect to encounter when their listings or shops has been affected by a copyright infringement notice.

The Craftrina Intellectual Property Policy is a part of our Craftrina Terms of Use.

Read Craftrina’s Intellectual Property Policy

Reporting

If you would like to submit a notification of alleged infringement, counter a notice of copyright infringement submitted against you, or withdraw a notification of infringement that you submitted, please refer to the following information.

Reporting infringement on Craftrina

Use this form to provide a notice of claimed infringement to Craftrina.

Submit a DMCA counter notice

Use this information to counter a copyright infringement notice submitted against you.

Withdraw a notification of infringement you’ve submitted

Use this information to withdraw an infringement notice you’ve submitted to Craftrina.

Find out more

If you receive a notification of infringement property issues in general, please refer to the following information.

If you would like to learn more about intellectual, please refer to the following information.

Find answers to frequently asked questions about having material removed due to a notice of infringement.

Copyrighting and protecting your work

Craftrina’s general information regarding intellectual property rights.

Seller Handbook articles on legal topics

You can find Information on demystifying intellectual property law and other legal issues.

Craftrina’s Trademark Policy

Guidelines  for the use of Craftrina’s trademarks.

Policy

Craftrina has adopted this intellectual property policy in accordance with industry best practices, general U.S. intellectual property laws, and the Digital Millennium Copyright Act.

Notices of Intellectual Property Infringement

Craftrina strives to respond quickly when we receive proper notice of intellectual property infringement by removing or disabling access to the allegedly infringing material. When Craftrina removes or disables access in response to a notice, Craftrina makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about counter notification. Craftrina may also provide a copy of the notice to the allegedly infringing party.

Counter notification

If Craftrina receives a DMCA counter notification, the removed material may be replaced or access to it may be restored 10 business days after receipt of the counter notice, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Craftrina of this action. Craftrina sends a copy of the counter notice to the original complaining party.

Consequences of repeat infringement

Craftrina will terminate account privileges of members after the third intellectual property infringement appropriate circumstances and at Craftrina’s discretion.

Please use this form to provide notice of claimed infringement to Craftrina’s designated agent. If you are not able to use the reporting form, please see these requirements.

Last updated on June 4, 2018

DMCA POLICIES

Our DMCA Process

The process begins when a copyright holder (or someone acting on their behalf) submits a Digital Millennium Copyright Act (“DMCA”) takedown notice to us, claiming that their content is published on Craftrina.com without their permission. They can submit a DMCA takedown notice via our form, email, or printed letter. After that, here’s what happens:

We review the notice.

If the notice is complete and valid, we remove the content.

We notify the site owner and reply to the copyright holder to let them know we’ve taken action.

We add a strike to the site owner’s account if they don’t counter the notice.

If the site owner believes they have rights to use the content or that the notice was submitted incorrectly, we review and process their counter notice.

We restore the content if the copyright holder doesn’t take further legal action within 10 business days.

Step 1: We Review the Takedown Notice

When we first receive a DMCA takedown notice regarding a site, we review it to confirm that all of the required elements are present. Because the DMCA is law, we cannot accept a notice that’s missing any of the pieces outlined here.

In addition to reviewing notices for completeness, we also assess their validity. Although we respect copyrights, we also support everyone’s right to use content within the boundaries afforded by the law. Specifically, we reject notices that appear to be fraudulent or where the content identified:

Isn’t copyrightable (for example, a person’s name).

Is content that the complaining party may not own the copyright for (for example, the subject of a photo isn’t necessarily the copyright owner of the photo).

Is fair use of copyrighted content.

Step 2: We Remove the Content

If we receive a complete and valid DMCA takedown notice, we remove the product listing from the shop. 

Step 3: We Notify the Site Owner and Reply to the Copyright Holder

Whenever we remove product listings from a shop in response to a DMCA takedown notice we email the seller and provide a copy of the original complaint. We also notify the copyright holder to let them know that the allegedly infringing content has been removed.

If the site owner wants to republish the post, they can edit the post to remove the specific content at issue. (This is only an option when only a portion of a post was identified as infringing.) After making the changes, the site owner must reply to our message to request removal of the DMCA takedown message.

Site owners cannot, under any circumstances, republish the allegedly infringing content. Relisting a product for sale that was removed after receipt of a valid DMCA takedown notice could result in the seller’s shop being permanently suspended from Craftrina.com. If the counter notice procedure is followed, we’ll restore the content at the appropriate time.

Step 4: We Add a Strike

We’re required by the DMCA to have a repeat infringer policy, so if a product owner doesn’t counter a complete and valid DMCA takedown notice, we add a strike to their account.

We assess strikes after 10 business days so that no one’s shop is suspended before they have a chance to review the issue and submit a valid counter-notice.

Step 5: We Review and Process the Counter Notice

Sometimes a seller will disagree with the DMCA takedown notice, believing that they are lawfully using the content. We encourage sellers to submit a counter-notice if this is the case. After reviewing the counter-notice for completeness, we reply to the seller and notify the copyright holder, providing them with a copy.

Step 6: We Restore the Content

In spite of the counter-notice, the seller cannot relist the product for sale because the copyright holder then has 10 business days to initiate legal proceedings against the site owner to prevent them from using their content on Craftrina.com. If at the end of the 10 business days, the copyright holder hasn’t initiated legal proceedings, the DMCA requires us to restore the content.

updated June 8, 2018

Please make sure to consider if the manner in which the material is used falls under fair use before you submit a DMCA notice. Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing is liable for:

Any damages, including costs and attorneys’ fees, incurred by the alleged infringer, by any copyright owner or copyright owner’s authorized licensee, or by a service provider, who is injured by such misrepresentation, as the result of the service provider relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing, or in replacing the removed material or ceasing to disable access to it.

Please note that Craftrina.com may seek to collect those damages. We reserve the right to file lawsuits against copyright owners for submitting fraudulent DMCA notices as recourse for notices we deem to be improper. This includes DMCA notices aimed at uses of copyrighted products that we believe to be fair. Additionally, you are required to give consideration to whether a use of material is fair before submitting a takedown notification, as a result of the decision in Lenz v. Universal.

What is fair use?

When it comes to defining fair use, there are black and white rules. However, to give you a better understanding, the Copyright Act sets out four factors for courts to consider:

The purpose and character of the use: Why and how is the material used? Using content for criticism, comment, news reporting, teaching, scholarship or research is usually fair. Additionally, using material in a transformative manner, that is to say, in a manner that adds new expression, meaning, or insight, is also more likely to be considered fair use over an exact reproduction of a work. What’s more, nonprofit use is favored over commercial use.

The nature of the copyrighted work: Is the original factual or fiction, published or unpublished? Factual and published works are less protected, so its use is more likely to be considered fair.

The amount and substantiality of the portion used in relation to the copyrighted work as a whole: How much of the material is used? If the “heart” (the most memorable or significant portion) or the majority of a work wasn’t used, it’s more likely to be considered fair.

The effect of the use upon the potential market for, or value of, the copyrighted work: Does the use target a different market/audience? If so, it’s more likely to be fair use. It’s important to note that although criticism or parody may reduce a market, it still may be fair because of its transformative nature. In other words, if the criticism of a product influences people to stop buying the product, that doesn’t count as having an “effect on the market for the work” under copyright law.

Here are some addition resources to learn more about fair use:

Copyright.gov – Fair Use

Stanford University Libraries – Fair Use

As an online marketplace for artists, designers, and makers, at Craftrina we take intellectual property rights extremely seriously. We will always comply with intellectual property laws and industry practices to ensure the integrity of our artesian marketplace. Our Intellectual Property Policy explains in detail how we address allegations of infringement, how authorized parties can submit proper notices of infringement regarding content on our marketplace, and the process Craftrina sellers can expect to encounter when their listings or shops has been affected by a copyright infringement notice.

 

The Craftrina Intellectual Property Policy is a part of our Craftrina Terms of Use.

 

Read Craftrina’s Intellectual Property Policy

 

Reporting

If you would like to submit a notification of alleged infringement, counter a notice of copyright infringement submitted against you, or withdraw a notification of infringement that you submitted, please refer to the following information.

 

Reporting infringement on Craftrina

Use this form to provide a notice of claimed infringement to Craftrina.

 

Submit a DMCA counter notice

Use this information to counter a copyright infringement notice submitted against you.

 

Withdraw a notification of infringement you’ve submitted

Use this information to withdraw an infringement notice you’ve submitted to Craftrina.

 

Find out more

If you receive a notification of infringement property issues in general, please refer to the following information.

If you would like to learn more about intellectual, please refer to the following information.

 

 

Find answers to frequently asked questions about having material removed due to a notice of infringement.

 

Copyrighting and protecting your work

Craftrina’s general information regarding intellectual property rights.

 

Seller Handbook articles on legal topics

You can find Information on demystifying intellectual property law and other legal issues.

 

Craftrina’s Trademark Policy

Guidelines  for the use of Craftrina’s trademarks.

 

Policy

Craftrina has adopted this intellectual property policy in accordance with industry best practices, general U.S. intellectual property laws, and the Digital Millennium Copyright Act.

 

Notices of Intellectual Property Infringement

Craftrina strives to respond quickly when we receive proper notice of intellectual property infringement by removing or disabling access to the allegedly infringing material. When Craftrina removes or disables access in response to a notice, Craftrina makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about counter notification. Craftrina may also provide a copy of the notice to the allegedly infringing party.

 

Counter notification

If Craftrina receives a DMCA counter notification, the removed material may be replaced or access to it may be restored 10 business days after receipt of the counter notice, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Craftrina of this action. Craftrina sends a copy of the counter notice to the original complaining party.

 

Consequences of repeat infringement

Craftrina will terminate account privileges of members after the third intellectual property infringement appropriate circumstances and at Craftrina’s discretion.

 

Please use this form to provide notice of claimed infringement to Craftrina’s designated agent. If you are not able to use the reporting form, please see these requirements.

 

Last updated on June 4, 2018

If you believe that products available on our sites infringes on your copyright(s), please notify us by submitting a DMCA notice. Once we receive a valid and complete DCMA notice, we will investigate the matter, remove the material, and make a good faith attempt to contact the user who uploaded the material, via email. Learn more about our process here.

Before submitting a DMCA notice, it’s important to make sure that you have considered whether the material used falls under fair use. If you are not sure whether material located on Craftrina.com infringes on your copyright, or if it is subject to fair use protections, you should consider seeking legal advice before submitting a DCMA notice to Craftrina.

You may be liable for damages (which include costs and attorneys’ fees) if you should materially misrepresent that a product infringes on your copyright. We have and will highlight such abuses and seek to collect those damages.

Your DMCA notice will be forwarded to the party that made the material available, and also may be sent to third parties such as LumenDatabase.org. A note will also be placed on the site in question detailing the name of the copyright owner who submitted the takedown notice. In addition, you are required to consider the possible fair use implications, as a result of Lenz v. Universal. We reserve the right to challenge abuses of the DMCA process, and your use of this form does not waive that right.

Please follow these steps to file a DCMA notice:

Contact the seller directly. Go to the sellers shop in question and email them with your complaint to see if the matter can be resolved directly between you and the seller.

If the issue cannot be resolved directly with the seller, you can send your complaint to our designated agent via the form below.

 

As required by the DMCA, we have a policy to terminate sellers that we consider to be repeat copyright infringe offenders. Please note that we do not share specific details on our repeat copyright infringe offender policy (this is our way of protecting our policy from being abused). We strongly believe in protecting the right of copyright owners as well as protecting legitimate sellers from wrongful termination. Please note that notices that are successfully countered, rejected on fair use grounds, or deemed to be fraudulent are not counted against a seller.

All text fields marked with a red * are required fields. In order to submit your DMCA notice, you must also check the three check box sections and enter your signature.

SUBMIT A DMCA NOTICE

We Love Hearing From You!

Show Buttons
Hide Buttons
Join Waitlist We will inform you when the product arrives in stock. Just leave your valid email address below.
Email Quantity We won't share your address with anybody else.
X