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Handmade Policy

Not only does Craftrina support handmade, it’s the basis of our marketplace and we take it very seriously.  You, the seller, MUST be making and/or designing your handmade items. Reselling is prohibited. Read more below about your obligations as a handmade seller.

 

This policy is a part of our Terms of Use. By listing handmade items for sale through Craftrina, you’re agreeing to this policy and our Terms of Use.

 

  1. Selling Handmade Items

Everything listed as handmade must be made and/or designed by you, the seller. You may also have shop members that help you run your business, as long as you, the seller, are making and/or designing your items..

 

Makers

A maker is a seller who is physically making the items they sell in their Craftrina shop. This can also include the process of designing. Regardless, makers must be making their items with their own hands (or tools).

 

Designers

A designer is a seller who creates an original design, pattern, sketch, template, prototype, or plan to be produced by in-house shop members. Simple customization, such as selecting colors, shapes, or choosing from ready-made options is not considered design on Craftrina.

 

If you are a designer and you are using a production partner to help make your items, you must contact us prior to opening your shop. You will be required to submit requested documentation/proof based on the type(s) of goods you want to sell. Once your documentation has been received, we’ll review your documents and will follow up with you by conducting an interview either by phone, Skype or in person.

 

Please note: A production partner is anyone (who’s not a part of your Craftrina shop) who helps you physically produce your items. We expect your production partner to produce items themselves, in their own facilities. A contractor or agent who outsources production is not considered a production partner. Examples of production services include but are not limited to, printing, 3D-printing, casting, plating, engraving, cutting, sewing, embroidery, and finishing.

We may ask you how your items are made, what workspace, tools, and equipment you use; and how you communicate and collaborate with the people who help you run your shop.

  1. Being Transparent About Your Business

At Craftrina, transparency is a must. You need to honest and accurately represent yourself, the items, you sell and your business.

Upon opening your Craftrina shop you agree to:

Disclose in your ‘About’ section the names and roles of people who help make your items or run your business;

Use your own words and photographs of your actual products (not stock photos) to describe your items; and

Providing false, inaccurate, or misleading information is prohibited by our Terms of Use. We would hate to do it, but if we find that you’re not being open and honest with us, we may suspend or terminate your account.

If at any time you should have any questions regarding what you can sell on Craftrina, please reach out to us and we’ll be more than happy to help.

Last updated on June 25, 2018

 

Last Updated On August 31, 2018
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